Professionalism.guideA practical framework for working well with others

Topics

All topicsTen modules and ninety topics, in order.
Listen to the topicsEvery topic as audio, module by module.

Guides

All guidesFifteen step-by-step guides for situations at work.
Making your caseWin support for a recommendation, a presentation or a message.
Speaking upSay no, challenge a decision, or give feedback that lands.
Working with othersMeetings that decide, and difficult or aggressive people.
When something has gone wrongBad news, a serious mistake, or blame you don’t deserve.
Your careerStarting a job, asking for more, and leaving well.

Profile

OverviewWhat a profile shows, with an example.
Get your profileCheck the habits you practice. About five minutes.
CompareSee where two profiles agree and differ.

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Appearance

Get your profile

Check what you do. Watch it take shape.

Go through the ten modules and check the habits that are true of you most of the time. Your profile fills in as you go.

Profile code

This is Alex, a fictional example. Change anything you like, or start over to build your own.

Beginner

You put away your phone and laptop and give the speaker your full attention.
You stay engaged in a discussion even when the topic doesn’t interest you.
You consider an idea on its merits, even when you dislike the idea or the person who raised it.

Intermediate

You take brief notes on key points and action items without losing track of the conversation.
You ask questions that show you were listening, rather than ones that were already answered.
You restate what someone said in your own words to confirm you understood it.

Advanced

You notice when someone means more than they say, like an “I’m fine” that isn’t.
You consider the full context of what someone said before reacting to it or repeating it.
You ask what someone means rather than guessing at what they are implying.

0 of 9 checked

Beginner

You decide the few points your audience must remember before you write or present anything.
You explain complex ideas in the fewest, simplest words that still get them across.
You repeat key points enough for them to be remembered, but not so often they become tiresome.

Intermediate

You adjust what you say, and how much detail you give, to who is listening.
You open presentations, documents and emails with a first sentence that earns attention.
You keep meetings, presentations and messages within the time your audience can give them.

Advanced

You give a concrete example whenever a new idea would otherwise stay abstract.
You explain unfamiliar things by comparing them to something your audience already knows.
You use short, relevant stories to make a point memorable.

0 of 9 checked

Beginner

You give documents and emails short, accurate titles and subject lines.
You start longer emails and documents with a summary of the main point.
You organize longer writing with headings and lists, so readers can find what they need.

Intermediate

You write in short sentences and common words rather than impressive ones.
You reread a message for how it will sound to the reader before you send it.
You credit the sources, and the people, whose work or ideas you used.

Advanced

You edit a first draft for structure, flow and a consistent voice before you share it.
You proofread important documents until they are free of typos and errors.
You make sure the people who need to read something know it exists and where to find it.

0 of 9 checked

Beginner

You remove anything from slides and documents that distracts from the main point.
You use a small, consistent color palette rather than picking colors at random.
You stick to one or two readable typefaces, used consistently.

Intermediate

You line up everything on a page or slide to a consistent grid.
You strip tables down to the data that matters, without distracting grid lines.
You pick the chart that fits the data and make its meaning clear at a glance.

Advanced

You use a simple diagram when a process or system would take paragraphs to explain.
You add illustrations only when they help, and keep them in one consistent style.
You choose photos for what they will make people feel, not just for what they show.

0 of 9 checked

Beginner

You keep your body language consistent with what you are saying.
You make a good first impression with how you look, stand and greet people.
You notice when someone’s body language changes and take it as a cue to check in.

Intermediate

You can tell genuine enthusiasm from polite agreement.
You notice when a colleague seems down and adjust how you speak to them.
You spot the early signs of anger and respond before it boils over.

Advanced

You notice when someone is uncomfortable and help put them at ease.
You treat nervousness as nervousness, not as proof that someone is lying.
You notice when people are rejecting an idea and adjust, rather than pressing on.

0 of 9 checked

Beginner

You wait to have a difficult conversation until you and the other person are calm enough to have it well.
You tune how you communicate to how the other person is feeling.
You admit what you don’t know or got wrong, which makes it safe for others to do the same.

Intermediate

You take other people’s views seriously, even when their experience is very different from yours.
You are polite, thoughtful and kind to the people you work with.
You ask what kind of support someone wants, rather than assuming.

Advanced

You stay patient when things move more slowly than you would like.
You put up with minor irritations without turning them into friction.
You accept other people’s harmless quirks rather than trying to change them.

0 of 9 checked

Beginner

You deal with what is stressing you before frustration turns into conflict.
You recognize when a debate is turning personal or emotional, and steer it back.
You notice when you have been triggered, and pause before responding.

Intermediate

You run meetings with a clear agenda, a balanced discussion and agreed next steps.
You step in calmly to stop a conflict when no one better placed is there to do it.
You help both sides of a disagreement be heard without interruption.

Advanced

You look for the root cause of a conflict, not just its symptoms.
You let go of resentment once a conflict is resolved, and focus on working well together again.
You suggest changing who works with whom when a clash of personalities keeps causing conflict.

0 of 9 checked

Beginner

You share bad news and uncomfortable truths, not just good news.
You phrase hard truths in a way that keeps working relationships intact.
You state your view in one clear sentence, with a reason and a way forward.

Intermediate

You raise a point when it fits the discussion, without interrupting or dragging the discussion back.
You adjust how direct you are to the personality of the person you are speaking to.
You object diplomatically to a group decision you think is wrong, rather than going along to keep the peace.

Advanced

You give status updates that fit the time available and lead with what matters.
You argue with facts and logic, and keep a debate about the idea rather than the person.
You critique the work, not the person, and only where you are qualified to judge it.

0 of 9 checked

Beginner

You build working relationships before you need anything from them.
You prepare for a negotiation by learning what the other side needs and wants.
You negotiate as calmly as if you were doing it on someone else’s behalf.

Intermediate

You know where your leverage comes from, and use it without abusing it.
You open with room to move, and trade concessions rather than giving them away.
You keep going through delays and obstacles until a deal is done, or clearly can’t be.

Advanced

You respond to an ultimatum by calming things down and looking for a deal, not with one of your own.
You find fair concessions on both sides when a negotiation stalls.
You walk away from a deal that is unacceptable, sets a bad precedent or would hurt your reputation.

0 of 9 checked

Beginner

You dress and groom to the standard your workplace expects.
You arrive on time, and deliver work by the date you promised.
You show courtesy in ways that sound sincere, not routine or passive-aggressive.

Intermediate

You keep a positive attitude under pressure, without pretending everything is fine.
You are friendly and approachable: you make eye contact, smile and are easy to talk to.
You show confidence in what you can do without tipping into arrogance.

Advanced

You use jargon and acronyms only with people who know them.
You match how formal you are to the situation and the relationship.
You show respect to everyone, using titles and courtesies where they are due.

0 of 9 checked

You haven’t opened these modules yet, so their habits are still unchecked:

Your profile so far

0of 90 habits
0 of 10 modules

CodePP-000000-000000-000000

Your answers are kept only in this page’s address and in the code. Nothing is sent anywhere.

Listening0

Clarity0

Writing0

Visuals0

Nonverbals0

Empathy0

De-escalation0

Assertiveness0

Negotiation0

Conduct0

Your Professionalism Profile

0 of 90 habits

PP-000000-000000-000000

Strongest modules

Most room to grow

What to do with it

Track progress

Keep the code and take the profile again in a few months to see what moved.

Get another view

Ask a colleague to build your profile as they see you, then compare the two.

Plan what to work on

Open the topics behind your emptiest rows, or talk them through with your manager.

Compare with someone

A profile records one person’s observations. It is not a diagnosis or a prediction of performance.

Worked out in your browser. No account, no database, no tracking. Your answers exist only in the code you choose to keep or share.

The ten modules

Listening
Clarity
Writing
Visuals
Nonverbals
Empathy
De-escalation
Assertiveness
Negotiation
Conduct

Professionalism.guide

A practical framework for working well with others

Created by Rob Green

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Check what you do. Watch it take shape.

01 Listening

Beginner

Intermediate

Advanced

02 Clarity

Beginner

Intermediate

Advanced

03 Writing

Beginner

Intermediate

Advanced

04 Visuals

Beginner

Intermediate

Advanced

05 Nonverbals

Beginner

Intermediate

Advanced

06 Empathy

Beginner

Intermediate

Advanced

07 De-escalation

Beginner

Intermediate

Advanced

08 Assertiveness

Beginner

Intermediate

Advanced

09 Negotiation

Beginner

Intermediate

Advanced

10 Conduct

Beginner

Intermediate

Advanced

Strongest modules

Most room to grow

What to do with it

Track progress

Get another view

Plan what to work on